Shipping Policy

All in stock items will be ship within seven days.

All domestic packages are shipped via USPS first class mail and include tracking.  International orders ship via USPS, DHL, or UPS with limited tracking.

  • US orders will take about 2-5 days to arrive.
  • Canadian orders will take about 1-2 weeks to arrive.
  • International orders will take about 2-4 weeks to arrive.

Shipping can be unpredictable around the holidays so please allow extra time for delivery.

Please make sure that you have entered your shipping address correctly. Shop is not responsible for packages lost due to incorrect shipping addresses.

Please keep track of your delivery day so you know when your package is being delivered.

If you misspelled your name or address, contact us and I can make a note of if and correct it when it comes time to ship your package.

Shop is not responsible for stolen packages. Package theft is not covered with shipping insurance and we will not replace at our expense. You can file a mail theft report if your package was stolen.

International buyers are responsible for any and all custom charges, taxes, and additional postal fees.

All artwork is shipped flat with a cardboard backer in a cellophane sleeve inside of a sturdy cardboard mailer.  If you order a print and a 3D object, the two will likely ship out separately.

RETURN POLICY

Thank you for shopping with The Orphans of Dudleytown! We hope you love your purchase. If you are not entirely satisfied, we're here to help.

Returns

  • You have 7 business days from the date you receive your item to request a return.

Non-returnable Items

  • All original artwork is final sale and cannot be returned.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item, please contact us